Privacy Policy | Dallas Underground Homes
Information We Collect
We collect information you provide through contact forms, phone calls, and email inquiries. This includes your name, email address, phone number, property address, and project details. We also collect site analytics data such as pages visited, time on site, and referral sources.
How We Use Your Information
We use your contact information to respond to inquiries, schedule consultations, and provide project estimates. Property details help us assess site suitability for underground construction and develop preliminary designs. Analytics data helps us improve website functionality and understand how visitors find our services.
Data Storage and Security
Your information is stored on secure servers with encryption and access controls. We retain contact information and project details for the duration of active projects and a reasonable period afterward for warranty and reference purposes. Analytics data is retained according to our analytics provider's policies.
Third-Party Sharing
We do not sell your personal information. We share data only with service providers necessary for business operations, including analytics platforms and communication tools. These providers are contractually required to protect your information and use it only for specified purposes.
Your Rights
You may request access to your personal information, corrections to inaccurate data, or deletion of your information subject to legal retention requirements. To exercise these rights, contact us through the information provided on our website.
Cookies and Tracking
We use cookies for site functionality and analytics. See our Cookie Policy for details on types of cookies used and how to manage preferences.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy periodically. Material changes will be posted on this page with an updated effective date.
Contact
Questions about this privacy policy should be directed to Dallas Underground Homes through our contact form or phone number listed on our website.